Patient Engagement
Sponsored
02:18 pm
October 17, 2024
When hospitals and health systems can integrate pertinent patient data into electronic health records (EHRs), they can deliver better patient outcomes at lower costs. However, managing unstructured patient data such as medical images and scanned records from outside providers poses a challenge to achieving this goal.
Sponsored
02:13 pm
October 17, 2024
According to recent HIMSS Market Insights research, healthcare leaders’ top goals are improving patient outcomes and optimizing clinical workflows and performance. However, managing unstructured data, medical images and other content, as well as the inability to exchange information with stakeholders outside their own systems, are...
This webinar will focus on a sweet spot for the business impact of Gen AI, namely, customer service. We will talk about big trends and show you a radically new way to adopt Gen AI and KM together in a risk-free manner and create quick business value. Additionally, we will showcase a compelling case study from a healthcare industry innovator and...
While businesses in other industries are deploying AI to improve consumer experiences, McKinsey and Harvard research shows that many healthcare organizations (HCOs) are reluctant to adopt AI partly because of distrust in the technology. As healthcare continues to transition to value-based care models, patient relationship management (PRM) is...
Sponsored
02:26 pm
August 13, 2024
For call center customers, a great experience starts with skilled, efficient, experienced agents. Most agents need access to multiple channels and apps simultaneously: internal interfaces like a CRM and knowledge base as well as external engagement channels like social media and web chat accounts.
Sponsored
03:15 pm
June 04, 2024
Healthcare organizations (HCOs) continue to face challenges in hiring and staffing retention, compounded by patients’ shifting expectations. Best-in-Class HCOs with “next-gen” patient care programs that deliver excellent clinical results and patient experiences through deploying artificial intelligence (AI) and automation are...
Sponsored
01:32 pm
October 10, 2022
IoT technologies drive innovation and efficiency in healthcare. According to a recent IoT Signals report, 89% of healthcare organizations have at least one IoT project that has reached the “use” stage. By leveraging the power of Windows IoT, health systems can seamlessly connect medical devices to the cloud, as well as quickly create,...
Sponsored
01:26 pm
October 10, 2022
Many health systems of all types and sizes are expanding their use of Internet of Things (IoT) devices and harnessing the data from those devices to increase efficiency and improve patient outcomes. However, these new devices are vulnerable to cyberattack, creating a much greater attack surface for the organizations that use them. That’s why...
When healthcare organizations (HCOs) digitize signature capture and patient consent during patient registration, they can save significant time and money. By transitioning away from paper forms, HCOs can streamline essential data capture workflows, saving patients of all ages and abilities valuable time while decreasing frustration and the...
Burnout among clinical and administrative staff is at an all-time high as mass resignations, economic uncertainty, and the lingering impacts of the pandemic combine to produce an intense environment. More than 50 percent of healthcare workers report stress in their workdays.
