Telehealth
Overburdened Wi-Fi networks may not be sufficient to meet these needs and cellular signals can vary in strength within a building, impacting patient care and experiences.
Resilient connectivity across your facility is necessary for healthcare organizations (HCOs) to support strategic technology initiatives like telemedicine, IoT devices, EHRs, imaging, and patient entertainment. However, many HCOs rely on WiFi and outdoor cellular towers, a legacy approach that often results in slow data speeds, frustrated patients...
Sponsored
02:26 pm
August 13, 2024
For call center customers, a great experience starts with skilled, efficient, experienced agents. Most agents need access to multiple channels and apps simultaneously: internal interfaces like a CRM and knowledge base as well as external engagement channels like social media and web chat accounts.
Sponsored
02:17 pm
August 13, 2024
Across industries, IT leaders’ top priorities include eliminating unnecessary expenses, boosting efficiency and generating revenue through improved customer experiences. Implementing a unified communications platform like RingCentral’s can help businesses modernize their practices and realize these goals.
Sponsored
02:15 pm
August 13, 2024
According to a Forrester report, RingCentral’s unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions result in improved customer experiences and cost savings for businesses. In addition, the study found that businesses using integrated UCaaS and CCaaS platforms benefited more compared to those that...
Sponsored
02:13 pm
August 13, 2024
According to an IQVIA study, U.S. patients made 10 times more digital health visits in March 2021 than March 2020, showing that patients have come to appreciate telehealth’s speed and service. Adopting omnichannel patient communications enables healthcare organizations (HCOs) to connect with patients according to their communication...
Through the power of collaboration, Telehealth services have no boundaries. Three companies joined forces to create a groundbreaking custom Telehealth workflow that enabled confidential video-based engagement.
Sponsored
05:19 pm
September 28, 2022
The COVID-19 pandemic accelerated the adoption of telehealth technologies. As noted in the recent HIMSS Market Intelligence report, Future of Telehealth: Post-Pandemic Expectations, providers and patients have differing opinions on telehealth’s value and ease of use. Telehealth’s future depends on balancing the needs and expectations...
The shifts in healthcare delivery brought about by the COVID-19 pandemic, including remote work and the growing use of telehealth, are likely here to stay. Healthcare organizations now have a unique opportunity to improve experiences for both patients and practitioners. This includes supporting remote clinicians with advanced technology and...
As HC organizations move applications, data, and workloads to the cloud, data management and protection should remain front of mind. Cyber and ransomware attacks have increased, telehealth has increased, and costs have increased…so what can be done to ensure security, enhance patient engagement, while reducing costs?
